My latest IT support Adventures - Removing a very nasty Zlob trojan virus.
Yesterday, I went to go fix a friends PC and she had told me that she had a virus, so I proceded to login and kill it. Well this time I was surprised to find that my first tool, the task manager was disabled! I next tried to go into safe mode and found that it was still dissabled even in Safe mode. Next, I tried to access the internet, but no luck. This little nasty virus has changed the host file and it had dissabled lots of windows XP services and more.
As I was pressed for time I told my friend that I need to take the computer home and re-install windows. When I arrived home, I searched the internet to find out what kind of virus I was dealing with. It appears to be the Zlob Trojan. This Trojan virus is very nasty. It is hard to get rid of. I found an article on geeks to go.com. This is a virus simular to Error Guard! and it at keeps telling you that you have a virus via Windows anti-virus and it has a yellow triangle on the task bar with an exclamation that will not go away.
If you find this one you may be better of reformatting the computer, but you can also try this tool from geeks to go and it should also clean it.
In my case it did not work, because I made the mistake of trying to delete files and registry keys and also turning back on several services in an attempt to get back the task manager. So in this case I decided to reinstall windows and that is what I did. I totally wiped away this nasty trojan and all of the other junk that it may have put on the poor pc!




